Mediation in practice

Best Practice - Equality - Diversity - Inclusion

FMC Code Of Practice

All family mediators work according to the FMC Code which can be found here. The code regulates our profession; to ensure a quality service for the public.


Mediation is an inclusive process. It is designed to support and empower the participants to make decisions about the issues that they seek to resolve. This principles of self-determination and respect are core aspects of the process. To deliver effective mediation mediators remain impartial and neutral to the participants’ background.

As a membership organisation representing mediators, the FMA is committed to the principles of Equality and Diversity. Our Equality and Diversity statement available is available on request.


Despite our best efforts, sometimes as a client (or prospective client) you may be unhappy about an aspect of your interaction with family mediation.  Each mediator has their own Complaints Procedure, and you should raise any concern with the mediator in the first instance.  If unresolved, complaints against mediators are managed by the FMC and FMSB as set out here

Voucher Scheme

The Government and The Family Mediation Council have a scheme to help parents access family mediation.  After the two separate MIAM sessions (which must be paid for by the clients) each separated family can apply for a voucher to access £500 towards their joint mediation costs. This funding is not means tested.  More info here

Family Mediation Week

Family Mediation Week usually happens mid-January; our next event will be 15 – 19 January 2024  Once available the timetable will be posted here so you can check out the sessions of interest to those facing issues in separation and divorce who are attending/considering mediation.