Already a family mediator? Get further training in 2024

Using Communication Theory in working with stress and conflict in mediation

Date: November 12, 2024
Start Time: 10:00
End Time: 12:00
Trainer/Speaker: Simon Shattock
Price: Standard rate: £40 + VAT for members | £70 + VAT for non-members

Aims for the day

 The aim of the training is to consider how mediators can help use contemporary communication theory to help navigate difficult interactions within the mediation process. I explain how communication models can help inform more effective decision making in your work with parents and children. In addition positioning theory will be explained and unpacked in more depth. There will be opportunities to practice the application of positioning theory and its uses in conflict and mediation practice. All these communication theories and exciting developments in the practice of mediation practice. These ideas will help enhance your work and bring practical ideas back into your everyday practice.


I am a Senior Lecturer at the Institute of Family Therapy. I have significant clinical experience in working with children who have experienced self-harm, eating disorders, conduct disorders, bereavement, trauma and interpersonal issues. I work with children and families coping with the adjustment of divorce and separation and have experience working across different cultures and religions. I have research interest into the impact of separated fathers. I have over 19 years’ experience of working in social care and mental health settings with both children and adults and worked for many years in the NHS in Specialist Child and Adolescent Mental Health Services. I currently also work as a Family and Systemic Psychotherapist in a Tier 4 adolescent unit in Hertfordshire CAMHS as well as in private practice in Wimpole Street, London.  I have lectured on a number of different mental health courses at City University, Highgate Counselling Centre and the Tavistock Centre. I am currently completing a supervision training of other systemic family therapist and other professionals.

Trainer: Simon Shattock – Independent Trainer and Family & Systemic Psychotherapist