Online Zoom – The Aggrieved Party: Managing Relationship History in Mediation Without Escalating Conflict
When relationships end, the parties stop trying to fix the problems. In the time leading up to the finality of separation, grievances are raised, fought about and there is some catharsis. After separation, feelings can well up and there is no outlet.
Pent-up feelings of disappointment or even betrayal continue to fester and will surface in mediation. Airing historic complaints runs counter to the principle that mediation is forward-looking and that the past cannot be changed.
The mediator’s dilemma is whether to allow a party to use the process to vent, risking an escalation, or to shut down the emotional outburst, risking a loss of trust by a client who believes in their right to be heard.
This workshop will look at some categories of grievances that parties want the mediator to hear, strategies for dealing with these strong feelings in the moment, and tactics that diffuse the need to be heard.
Trainer: Marion Korn
For more information on Marion can be found here