Online Zoom – Mediator Resilience
The resilient mediator is able to step into conflict and emotional turbulence without being swept away. They are able to stay grounded in what’s happening now, rather than worrying about success or failure. And when things get awkward or difficult, they are able to avoid the pull of apathy, disillusionment or despair.
Resilience is a muscle we can exercise. It is also a skill that we can encourage our clients to adopt and practice. This webinar explores what resilience might mean on both sides of the table.
Trainer Michael Jacobs