Trainer: Michael Jacobs

As mediators, our job is less about resolving conflict, then it is about facilitating conversations. This simple shift in emphasis can have a significant impact on how we understand our role and our work. This workshop is about promoting the belief that mediators should never be working harder than their clients.

To reduce our workloads means:

• Being clear about our purpose
• Avoiding becoming part of the problem
• Up skilling clients so they can do the work

Sometimes it can be hard to remember that mediators are far and away the least important person in the room. This one-day workshop encourages us to occupy our role with more comfort and less stress.