Already a family mediator? Get further training in 2024

The power of empathy in deepening your mediation practice

Date: June 6, 2024
Start Time: 10:00
End Time: 12:00
Trainer/Speaker: Jo McHale
Price: Standard rate: £40 + VAT for members | £80 + VAT for non-members

‘Empathy is a respectful understanding of another person’s experience’ Marshall Rosenberg

There will be many times when our clients express themselves angrily, spitting out barbed comments, blaming each other for their distress, or maybe directing their feelings at you, the mediator. Such comments raise the emotional temperature and bring conflict into the room. In this workshop, we will cover how to:

  • regulate your own reactions to what is playing out in front of you
  • tune in to what lies behind the emotional expressions of your clients
  • guide your clients through a process that leads them to a deeper understanding of their feelings and the underlying needs that they are desperately trying to meet
  • educate your clients about the difference between their needs – which will be common to all of us – and the many different strategies they might use to meet their needs